Jeffrey Mitchell is a Clinical Professor of Emergency, Health Services at the University of Maryland in Baltimore County, Maryland and President Emeritus of the International Critical Incident Stress Foundation (CISF). After serving as a firefighter / paramedic he developed a comprehensive, systematic, integrated and multicomponent crisis intervention program called “Critical Incident Stress Management.” He has authored over 250 articles and 10 books in the stress and crisis intervention fields. Dr. Mitchell is board certified in traumatic stress and credentialed as a Diplomate and a Member of the Board of Scientific and Professional Advisors of the American Academy of Experts in Traumatic Stress. He has been approved as a Certified Trauma Specialist by the Association of Traumatic Stress Specialists.