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Centre for Peaceful Solutions - Trauma and Conflict

17th January 2023

9:30 – 10:30am

Maria Arpa

Maria Arpa

Founder of Centre for Peaceful Solutions

Maria is described by the Civil Mediation Council as one of the UK’s top mediators and is also a sought after speaker & trainer.

Maria developed a communications tool called the Dialogue Road Map which has gained recognition amongst industry experts. She founded the Centre for Peaceful Solutions, a charity which offers conflict resolution, mediation, restorative justice and nonviolent communications training.

Maria has been mediating since 1999 and has mediated over 500 cases in all areas of practice. Her work has been acknowledged within the industry.

In her work, Maria helps individuals and groups to regain emotional intelligence and process the issues to resolution with the least amount of human suffering possible between the people involved.

How we talk to each other in every life can have positive or negative outcomes, can escalate or diffuse conflict and can affect the course of our lives. Over the last 25 years Maria has developed a communication tool called the Dialogue Road MapTM. Based on a philosophy of nonviolence the Dialogue Road Map helps us to understand how words can be windows or walls. In this session Maria will explain shifts in language that move us into heart based communication in which we are more likely to find collaborative conversation and break down barriers of separation that often end in conflict and dispute. The Dialogue Road Map has been applied in prisons, schools, communities, workplaces and neighbourhoods. It has uses in one to one healing sessions, conflict mediation, restorative justice and governance. 

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Centre for Peaceful Solutions – Trauma and Conflict