Centre for Peaceful Solutions - Trauma and Conflict

17th January 2023


Maria Arpa

Maria Arpa

Founder of Centre for Peaceful Solutions

How we talk to each other in every life can have positive or negative outcomes, can escalate or diffuse conflict and can affect the course of our lives. Over the last 25 years Maria has developed a communication tool called the Dialogue Road MapTM. Based on a philosophy of nonviolence the Dialogue Road Map helps us to understand how words can be windows or walls. In this session Maria will explain shifts in language that move us into heart based communication in which we are more likely to find collaborative conversation and break down barriers of separation that often end in conflict and dispute. 

The Dialogue Road Map has been applied in prisons, schools, communities, workplaces and neighbourhoods. It has uses in one to one healing sessions, conflict mediation, restorative justice and governance.

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Conflict is inevitable in life. How we react to it is informed by our life experiences and what we believe about the world we live in. What if conflict could be a powerful tool for healing? What if we could approach conflict resolution from a trauma informed perspective? 

Who should attend?

Anyone interested in conflict resolution whether personally or professionally in any setting.

Benefits of attending

  • Find out why people fight 
  • Learn about your own reactions to conflict 
  • Explore better ways to respond to conflict 
  • Understand the role of empathy in conflict resolution 
  • Discover how the Dialogue Road Map transforms conflict





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Centre for Peaceful Solutions – Trauma and Conflict